Cookie Policy

What cookies are

A cookie is a small text file that a website places on your device when you visit it. Cookies allow the website to recognise your device, remember information about your visit, and function correctly. We also use similar technologies — such as pixels, local storage, and software development kits — which work in a comparable way. In this policy we refer to all of these collectively as "cookies".

Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device until they expire or you delete them. They may be set by us ("first-party" cookies) or by third parties whose services we use ("third-party" cookies).

Why we use cookies

We use cookies to operate our website securely and reliably, to remember your choices and preferences, to understand how our website is used so that we can improve it, and — only with your consent — to measure the effectiveness of our communications. We do not use cookies to collect more information than we need, and we do not sell the information collected through them.

Categories of cookies we use

We group the cookies we use into the following categories:

• Strictly necessary cookies — required for the website to function, for example to keep you logged in, to secure your session, and to remember the items you are working with. These cookies do not require your consent, because the website cannot work properly without them.
• Preference cookies — used to remember choices you make, such as your language and display settings, so that we can offer you a more personalised experience.
• Analytics cookies — used to understand how visitors interact with our website, which pages are visited, and how our services perform, so that we can improve them. These are used only with your consent.
• Marketing cookies — used to measure and improve the relevance of our communications and campaigns. These are used only with your consent.

Strictly necessary cookies are always active. Preference, analytics, and marketing cookies are set only if and when you accept them.

Cookies set by third parties

Some cookies are set by third-party service providers that help us operate and improve the platform. These may include:

• Identity-verification and anti-fraud providers, which help us meet our regulatory obligations when you register and verify your account.
• Analytics providers, which help us understand how our website is used.
• Error-monitoring and performance providers, which help us detect and fix technical problems.
• Live-chat and support providers, which allow us to answer your questions.

These providers may set their own cookies and are responsible for them under their own privacy and cookie policies. We use non-essential third-party cookies only where you have given your consent.

Managing your consent

When you first visit our website, we ask for your consent to non-essential cookies through a cookie banner. You can accept or reject each category of non-essential cookies, and strictly necessary cookies remain active in all cases.

You can change or withdraw your consent at any time through our cookie settings, which are accessible from our website. Withdrawing your consent does not affect the lawfulness of any processing carried out before you withdrew it.

Controlling cookies in your browser

Most web browsers also let you control cookies through their own settings — for example, to block or delete cookies, or to warn you before a cookie is stored. The way you do this varies between browsers, and you can find instructions in your browser's help section.

Please note that if you block or delete strictly necessary cookies, parts of our website may not function correctly.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The date at the top of this page shows when it was last updated. Where changes are significant, we will take reasonable steps to bring them to your attention.

How to contact us

If you have any questions about this Cookie Policy or about how we use cookies, you can contact us using the contact details published on our website. For more information about how we process your personal data, please see our Privacy Policy.